CatRadar Privacy Policy

1. Introduction

1.1. Overview of our Privacy Commitment
At CatRadar, we deeply respect your privacy and are committed to protecting it. We've established this privacy policy to outline our practices regarding your personal information, what we collect, and how we use it.

1.2. Brief Description of CatRadar
We're CatRadar, a dedicated team on a mission to reunite lost pets with their owners. We provide locally targeted digital ads, an innovative missing poster with a QR code, a real-time search dashboard, regular updates, and personal support.

1.3. Legal Basis for Processing Data
We process personal data in compliance with the law. Our legal basis includes: consent (where you've given it), contract (where processing is necessary for the performance of a contract with you), and legitimate interests (such as improving and securing our services).

2. Information We Collect

2.1. Information Users Provide to Us
2.1.1. Cat Information
We collect information about your missing cat, such as its name, last known location, photo, and an optional custom description.
2.1.2. Detailed User Contact Information
We collect your name, email, phone number, and the name of the street where the cat was last seen. 2.1.3. Detailed Payment Details
While we facilitate payments for our services, we do not directly collect or store your payment details. This is securely handled by a third-party payment gateway.

2.2. Information We Collect Automatically2.2.1. Usage Data
We collect information about your interactions with our services, including the date and time of your visit, features you use, and your search queries. 2.2.2. Device Information
We collect information about the device and software you use to access our services, including your internet protocol (IP) address, browser type, and operating system. 2.2.3. Cookies and Tracking Technologies
We use cookies and similar technologies to recognize you, track your activity, personalize your experience, and improve our services.

2.3. Information from Other Sources
We may receive information about you and your missing cat from third-party partners and combine it with other information that we have about you.

3. How We Use Your Information

3.1. Providing and Improving Our Services
We use your information to provide our services, personalize your experience, and improve our offerings. This may involve things like tailoring our content to your preferences, responding to your inquiries, and conducting research and analytics to understand how our services can be improved.

3.2. Communicating with You
We use your contact details to send you service-related updates and notifications. We may also use your information to respond to your comments, questions, and requests.

3.3. Advertising and Promotion
We use your information to create targeted ads on platforms like Facebook and Instagram, aimed at reaching individuals within your local community who can assist in locating your missing cat.

3.4. Analytics and Research
We use information like your interaction with our website, demographic information, and other relevant details for analytics and research purposes. This helps us understand user behavior, improve our services, and develop new features.

3.5. Automated Decision-Making and Profiling
We may use AI technologies to help us provide and improve our services. This could include things like predictive analytics, user profiling, or other types of automated processing.

4. How We Share Your Information

4.1. With Other Users
Your cat's profile and your contact information (excluding phone number and email address) will be shared with other users who can help in the search. The QR code and link will enable them to contact you safely and conveniently without directly sharing your personal contact details.

4.2. Third-Party Service Providers
We work with third-party service providers who help us provide and improve our services, including payment processors, data analysis firms, and advertising partners. We only share with them the information necessary to perform their services, and they are not allowed to use it for other purposes.

4.3. Affiliates
We may share your information with our affiliates, who will only use your data to assist us in providing our services. They must adhere to the same level of privacy and security commitments as CatRadar.

4.4. Legal, Safety Reasons, and Law Enforcement
We may disclose your information if we believe it's necessary to comply with the law, to protect the rights and safety of our users, or to respond to law enforcement requests.

4.5. Business Transfers
In the event that CatRadar undergoes a business transition such as a merger, acquisition, or sale of all or a portion of our assets, your information may be among the assets transferred.

5. Your Choices and Rights

5.1. Access and Update Your Information
Our services give you the ability to access and update certain information about you. From your account settings, you can manage your information and content.

5.2. Delete Your Information
You can delete certain information from within our services. You can also permanently delete your CatRadar account, although we may retain some information in accordance with the law.

5.3. Object, Restrict or Withdraw Consent
You have the right to object to our processing of your information, restrict our use of your information, or withdraw your consent at any time.

5.4. Revoke App Permissions
If you gave us access to the information from other services, you can revoke this access at any time from your account settings on those services.

6. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

7. Changes to this Policy

We may revise this privacy policy from time to time. The most current version of the policy will govern our processing of your personal information and will be available at CatRadar.com/privacypolicy. By continuing to use our services after those changes become effective, you agree to be bound by the revised policy.

8. Contact Us

If you have any questions about this privacy policy, please contact us at privacy@catradar.com or write to us at: CatRadar Privacy, 123 Main St, Suite 200, San Francisco, CA 94102, USA.

9. Changes to This Privacy Policy

9.1. How we notify users of changes:
We reserve the right to modify this Privacy Policy at any time. Changes will be posted directly on this page, and while we strive to only make infrequent modifications, please check back regularly to view any updates. Active users at the time of any significant changes will be alerted within our service.

9.2. Advance notice period:
There's no advance notice period for changes to this policy. However, if you disagree with the updates, you have the right to cancel your account with us. In the absence of cancellation, continued use of CatRadar services after a change in the policy will be considered as your acceptance of the modified terms.

10. Contact Us

10.1. How to raise privacy-related queries:
We're here to help if you have any questions or concerns about this policy or your privacy. Please get in touch with us through our contact form available on the CatRadar website.

10.2. Contact details of Data Protection Officer (if applicable):
We do not currently have a designated Data Protection Officer. All privacy-related inquiries should be directed through the contact form on our website.

11. Dispute Resolution

11.1. Resolution process for privacy-related disputes:
We value your trust, and we're committed to resolving any disputes that may arise regarding your privacy. In case of a dispute, please contact us directly via the CatRadar website, and we will do our best to resolve your concerns in a fair and expedient manner.

12. Local Privacy Laws

12.1. Rights of residents under specific local laws:
As a company serving users globally, we comply with the General Data Protection Regulation (GDPR) for European Union residents. This means you have specific rights, like accessing, rectifying, or erasing your data. For detailed information on your rights under the GDPR, please visit the EU's official GDPR website. If you have further questions, don't hesitate to reach out via the contact form on our website.

13. Third-Party Links

13.1. Our services may contain links to third-party websites:
Our services may contain links to third-party websites that are not owned or controlled by CatRadar. Please be aware that we are not responsible for the privacy practices of such other websites or third-parties. We encourage you to be aware when you leave our services and to read the privacy statements of each and every website that may collect personal information.

14. Third-Party Data Processors

14.1. CatRadar may engage third-party companies:
CatRadar may engage third-party companies and individuals due to the following reasons: to facilitate our service; to provide the service on our behalf; to perform service-related services; or to assist us in analyzing how our service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

15. Additional Processing Purposes

15.1. We may process personal data for additional purposes:
We may process personal data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:

The link between purposes, context, and nature of Personal Data is suitable for further processing;
The further processing would not harm your interests and
There would be an appropriate safeguard for processing.

16. Non-Discrimination Assurance

16.1. CatRadar is committed to providing equal services:
CatRadar is committed to providing equal services to all our users. We assure that you will not be discriminated against for exercising your privacy rights. Specifically, we will not: deny goods or services to you; provide a different level or quality of goods or services to you; suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services.